A.G.A Group Terms and Conditions

The following terms and conditions apply to purchases and services made from the A.G.A Group.

These conditions set out the agreement between you and "us" (A.G.A Group) for purchases made from the company.

Information on this website

Whilst we try to ensure that all descriptions and details displayed on this website are correct and up to date, we cannot guarantee that they are. Details may be updated from time to time and are subject to change. We cannot confirm the price of a product until exact specifications are known. All products and services advertised are subject to availability.

The information set forth in PDF brochures and specification sheet downloads, reflects our best knowledge at the time of issue.

They are subject to change arising from new developments and findings.

We do not accept any liability for the use of our products, technology or information.


Unless otherwise stated, all prices are exclusive of VAT @ 17.5% (where applicable) and are correct at the time of entering the information onto the system. The total cost is the price of the products and/or services ordered plus VAT and any applicable delivery charges.

Copyright and intellectual property rights

The material featured on this site is subject to Crown Copyright and / or third party copyright.

The names, images and logos identifying A.G.A Group are proprietary marks of A.G.A Group. Copying our logos and/or any other third party logos accessed through this site is not permitted without prior approval from the relevant copyright owner.

General Conditions

We shall not be liable to you where performance of any of our obligations to you is prevented, frustrated or impeded by reason of acts of God, war and other hostilities, civil commotion, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within the reasonable control of the A.G.A Group.

If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected and shall remain in force. All sizes quoted are approximate. Where the A.G.A Group agrees to provide a specifically designed plan, the Customer agrees to check the accuracy and suitability of the plan.

Before working with electricity, gas or water you should always consult an appropriate professional electrician or CORGI-registered plumber. Always read and follow any relevant manuals and safety instructions. When working with electricity always turn off the mains.

The Client is responsible for obtaining all necessary planning permission and local authority consents and permissions for any work to be carried out and allowing the A.G.A Group or its consultants to inspect these prior to the commencement of work.

Any plan drawn by the A.G.A Group is, and remains, its property and may not be reproduced in whole or in part without its previous written consent.

The A.G.A Group will do all that it reasonably can to meet the date given for delivery. In the case of unforeseen circumstances, beyond the reasonable control of the A.G.A Group, the A.G.A Group may not be able to do so. In such circumstances the A.G.A Group will contact the Client and agree an alternative date. The Client will also do all that he/she reasonably can to enable the delivery to take place on the given date. In the case of unforeseen circumstances beyond the reasonable control of the Client, the Client may not be able to do so. In such circumstances the Client will contact the A.G.A Group and agree and alternative date.

As soon as the A.G.A Group has delivered the goods, the Client will be responsible for their safekeeping and the A.G.A Group will not be responsible for any damage or fault arising from incorrect storage. If the Customer delays a delivery, the A.G.A Group’s responsibility for everything other than damage due to its negligence will end on the date the A.G.A Group agreed to deliver them as set out in the contract.

Ownership of the goods shall remain with the A.G.A Group and shall not pass to the Client until the agreed price for them, together with all other sums due from the Client to the A.G.A Group, have been paid in full.

To the extent permitted by law, the A.G.A Group accepts no liability for any loss, damage or injury arising as a consequence of the advice provided.

These terms and conditions and any contract between us shall be governed by and construed in accordance with English law and the English Courts shall have jurisdiction over any disputes between us.